TERMS AND CONDITIONS
Resilient Innovations Private Limited (“Company” “we” “us”) is a private limited company engaged in the business of facilitating a suite of services to customers through its digital platform, on software as a service model, and providing other value-added services to such customers.
In connection therewith, subject to and on the terms and conditions set out herein, the Company has agreed to provide the raushang4 Investment Services (defined hereinafter) to any user of of the Platform (“you” or the “user”) and you, hereby, agree to avail the raushang4 Investment Services in accordance with these terms of use (“Terms” or “Terms of Use”).
Please note that by use of the raushang4 Investment application or the https://raushang4.tech/investment/ website (collectively referred to as “Platform”) and any services provided by the Company, you also agree to be bound by the additional terms and conditions and policies referenced herein and/or available by hyperlink, including without limitation the Company’s Privacy Policy (available at https://raushang4.tech/investment/privacy-policy), other policies of the Company.
Please read these Terms carefully before accessing or using Platform and any services provided by the Company. By accessing or using any part of Platform or any services provided by the Company, you agree to be bound by these Terms. If you do not agree to all the Terms, then you may not access the Platform or the use any products, application or services provided by the Company. These Terms shall be read in conjunction with any specific terms of use or conditions for the use of the raushang4 Investment Services.
You can review the most current version of the Terms at any time on this page. The Company reserves the right to update, change or replace any part of these Terms by posting updates and/or changes to Platform It is your responsibility to check this page periodically for changes. Following the posting of any changes, your continued use of or access to the Platform or the use of the product or services from the Company, constitutes acceptance of such revised Terms of Use.
Please note that the Company is merely a facilitator of products which are provided by the Partners and the Company does not directly provide any financial services/offer buying or selling gold to the Users. The Company is not an organization registered with the Reserve Bank of India and does not hold any license to engage in any activities relating to lending or borrowing and is not a financial institution regulated under the Banking Regulation Act, 1949, the Reserve Bank of India Act, 1934 or any other laws for the time being in force in India. The Company is also not a deposit taking company or a chit fund or a company offering any investment schemes as per the rules and regulations for the time being in force in India.
DEFINITIONS
“ raushang4 Investment Services” means the services provided by the raushang4 Investment from time to time;
“Applicable Laws” means all applicable (i) statutes, enactments, acts of legislature or parliament, laws, bye-laws, ordinances, rules, regulations, listing agreements, notifications, guidelines or policies of any applicable jurisdiction; (ii) administrative interpretation, writ, injunction, directions, directives, judgment, arbitral award, decree, orders or consents of, or agreements with, any Governmental Authority or a recognized stock exchange; and (iii) international tax treaties, as may be in force from time to time;
“Governmental Authority” means any Indian or non-Indian court of competence, arbitral tribunal, legislative, executive or administrative agency or commission or other governmental or regulatory agency or authority or any securities exchange;
“Intellectual Property Rights” means:
patents, trademarks, trade names, service marks, service names, logos, internet domain names, corporate names, rights in designs, copyright (including right in computer software) and moral rights, database rights, semiconductor topography rights, utility models, formulae, processes, trade secrets, proprietary information, rights in knowhow and other intellectual property rights, in each case, whether registered or not and including applications for registration, and all rights or forms of protection having equivalent or similar effect anywhere in the world;
rights under licenses, consents, order or statutes or otherwise in relation to a right under paragraph (a);
rights of the same or similar effect or nature as or to those under paragraph (a) and (b) which now or in the future may subsist;
the right to sue for past infringements or any of the foregoing rights.
“Partner” means RBI Regulated Peer to Peer NBFCs, Banks, Digital Gold India Private Limited and/or any third parties who have entered into an agreement with the Company in connection with the provision of the raushang4 Investment Services; and
“Person” shall mean any natural person, limited or unlimited liability company, corporation, partnership (whether limited or unlimited), proprietorship, Hindu undivided family, trust, union, association, government or any agency or political subdivision thereof or any other entity that may be treated as a person under applicable law.
ELIGIBILITY TO USE
You expressly acknowledge and agree that: (i) you are a natural person; (ii) you are capable of entering and authorized to enter into a legally binding agreement; (iii) all information you submit is accurate and truthful; (v) you will maintain the accuracy of such information; (vi) you are not barred or otherwise legally prohibited from accessing or using raushang4 Investment Services under Applicable Laws; (vii) you expressly acknowledge and agree that use of the raushang4 Investment Services is permitted only for those who are physically located in India at the time of registration.
To avail the raushang4 Investment Services, you should be an Indian citizen and resident with an active Indian mobile number and bank account.
In order to avail of the services from the Company and/or the Partners, you will need to provide details which includes accurate personal information. You will be required to submit certain documentation including but not limited to the User’s PAN card number, Aadhaar card number, phone number and other details (“Information”). You consent to the collection and storage of the Information and disclosure to the Partners and other persons, as deemed necessary for the purposes mentioned herein or in connection with the raushang4 Investment Services. By accepting these Terms of Use, you further grant the Company the right to share your personal information with the Company’s partners, affiliates, employees and agents for administrative purposes (including the Partners). The User represents and warrants that the information provided by the User to the Company is true and correct in all respects.
OFFERS
Company may run limited time offers in connection with any products , either directly or in partnership with third parties. Company reserves the right to introduce, withdraw, or change the terms of any such offer at any time without prior notice. Any cashback that may be offered on Company or through other media channels is indicative and may be less than the advertised amount
REPRESENTATIONS, WARRANTIES AND COVENANTS
You hereby represent, warrant and covenant with the Company that:
all information provided by you to the Company and/or the Partners is and shall be maintained as true, correct and accurate in all respects;
you are not barred or otherwise prohibited from accessing or using raushang4 Investment Services or the services / products provided by the Partners in any manner;
you shall not impersonate any person or entity, falsely claim or otherwise misrepresent an affiliation with any person or entity, or access the accounts of others without permission, forge another person’s digital signatures or perform any other fraudulent activity;
you shall promptly provide all information and assistance as may be required by the Company or the Partners from time to time in dealing with requests or queries of any Governmental Authority.
You agree to provide KYC and similar relevant details & documents to Company and the Partners, in electronic and physical form, as may be required by Company. Also, you hereby authorise the Company to use your KYC and details for all such services that the Company may offer and you may avail, by itself or through third parties, from time to time.
You shall not share the username and password with other persons and acknowledge that such sharing shall cause irreparable harm to you and the Company and that you shall be liable to indemnify the Company and the Partners for any loss or damage suffered as a result of any unauthorised use in connection hereto.
It is agreed that the Company and the Partners shall be entitled to rely upon all electronic communications, orders or messages sent to Company and the Partners. The Company and the Partners shall not be obligated to verify or make further inquiry into the identity of the sender, or integrity of any communications. The Company and the Partners shall not be responsible for any losses sustained through the use of stolen or hacked devices or fraudulent electronic transactions.
Without limiting the foregoing, you agree that you shall not use the 12% Club Services or the products/services of the Partners to undertake any of the following actions or to display, upload, modify, publish, distribute, disseminate, transmit, update or share any information that:
is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
infringes any patent, trademark, copyright or other proprietary rights;
contains viruses, corrupted files, or any other similar software or programs that is designed to interrupt, destroy or that may limit the functionality of any computer source or that may damage or adversely affect the operation of another person's computer, its web-sites, any software or hardware, or telecommunications equipment;
advertises or offers to sell any goods or services for any commercial purpose;
is in the nature of promotional services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters;
falsifies or deletes any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material;
violates any law for the time being in force;
belongs to another Person to which you do not have any right to;
interferes with or disrupts the raushang4 Investment Services or the services/products of the Partners or their websites, servers, or networks;
impersonate any other person;
harms minors in any way;
forges headers or manipulates identifiers or other data in order to disguise the origin of any content transmitted through its websites or to manipulate the your presence on its websites;
engages in any illegal activities;
defames the Company or the Partners, and their employees, officers, directors, agents, partners and service providers, including without limitation, by posting any defamatory content on any social media; and
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offence, or prevents the investigation of any offence or insults any other nation.
You shall not attempt to or engage in any activity that may:
reverse engineer, decompile or otherwise extract the source code related to the raushang4 Investment Services or the services/products of the Partners or their websites, servers, or networks or any part thereof,;
use any robot, spider, retrieval platform or other similar devices;
collect information about other users for any illegal or unlawful purpose;
create any user accounts by automated means or under false or fraudulent pretenses;
transmit any viruses, worms, defects, trojan horses, or any items of a destructive nature;
use the raushang4 Investment Services or the services/products of the Partners or their websites, servers, or networks in any manner that could damage, disable, overburden, or impair, or undertake any action which is harmful or potentially harmful to, any of the servers, networks, computer systems or resources connected to any of the servers connected, directly or indirectly to the raushang4 Investment Services or the services/products of the Partners or their websites, servers, or networks, or interfere with any other third party Person's use and enjoyment of the raushang4 Investment Services or the services/products of the Partners or their websites, servers, or networks; and
carry out any denial of service (DoS, DDoS) or any other harmful attacks on the raushang4 Investment Services or the services/products of the Partners or their websites, servers, or networks or; disrupt or place unreasonable burdens or excessive loads on, or interfere with or attempt to make, or attempt any unauthorized access to the raushang4 Investment Services or the services/products of the Partners or their websites, servers, or networks.
SUSPENSION
The Company reserves the right to suspend/discontinue the raushang4 Investment Services or the services/products of the Partners to you and/or to sever its relationship with you, at any time, for any cause, including, but not limited, to the following:
For any suspected violation of the rules, regulations, orders, directions, notifications, laws, statutes, from time to time or for any violation of the terms and conditions mentioned in these Terms of Use.
For any suspected discrepancy in the particular(s), documentation or information provided by you;
To combat potential fraud, sabotage, willful destruction, threat to national security, for any other force majeure reasons etc.;
If the same is due to technical failure, modification, upgradation, variation, relocation, repair, and/or maintenance due to any emergency or for any technical reasons;
If the same is due to any transmission deficiencies caused by topographical and geographical constraints/limitations;
If you do not have the control over your login details and password or your account is compromised in any other manner;
If you indulge in any abusive or aggressive or threatening behavior or any act or any intimidation or harassment of any kind (be it verbal or physical or written) against any employee / representative / agent of the Company or the Partners or any other user; and
If the Company believes, in its reasonable opinion, that cessation/ suspension is necessary.
WARRANTIES
No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality or fitness for a particular purpose, is given in conjunction with raushang4 Investment Services or the services / products of the Partners or any data/content. While the Company may apply such technology as it deems fit to ensure the security of and prevent unauthorised access to its products/services, the Company does not warrant that products/services or any content/data will be provided uninterrupted or free from errors or that any identified defect will be immediately corrected. Further, no warranty is given that products/services or any data/content are free from any computer virus or other malicious, destructive or corrupting code, agent, program or macros. The Company provides any services and features on an “as is”, “where is”, “with all faults” basis.
You acknowledge that you have not solely relied on any representation/warranty made by the Company, Partners, service providers, subcontractors or agents and have made an independent assessment of the raushang4 Investment Services. It is your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information.
ALL OTHER WARRANTIES, WHETHER LEGAL, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR USAGE OR FOR THE INTENDED USE THEREOF ARE EXPRESSLY EXCLUDED.
EXCLUSIONS OF LIABILITY
Notwithstanding anything to the contrary the Company, its successors, agents, assigns, and each of their directors, officers, employees, associates, agents, and representatives shall in no event be liable to you or any other Person for:
any indirect, incidental, special, consequential, punitive or economic loss, expense or damage arising from or in connection with any access, use or the inability to access or use products and services of the Company and the Partners or any other products/services and data/content or reliance on those, howsoever caused and regardless of the form of action (including tort or strict liability);
any downtime costs, loss of revenue or business opportunities, loss of profit, loss of anticipated savings or business, loss of data, loss of goodwill or loss of value of any equipment including software; and/or
any loss or damage arising as a result of a disclosure/sharing or hacking of the your login details and password, and any improper usage, failure or malfunction of any computer or mobile phone, unavailability of an electricity connection, other telecommunications equipment, any other services or equipment necessary to access products and services of the Company and the Partners.
The Company shall not be liable for any inconvenience, loss, cost, damage or injury suffered by you or any third Person arising from or caused by:
act or omission of any third party including but not limited to any equipment or software providers, any service providers, any network providers (including but not limited to telecommunications providers, internet browser providers and internet access providers), or any agent or subcontractor of any of the foregoing;
the use of products and services of the Company or the Partners;
theft or loss of your computer, mobile phone, data, login details and password, hardware and/or equipment;
you are deprived of the use of the products and services of the Company or the Partners as a consequence of any act or omission by Company for any reason including but not limited to compliance with any applicable laws and/or regulations and any instructions and/or directions given by any local or foreign regulatory body, government agency, statutory board, ministry, departments or other government bodies and/or its officials.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, IN NO EVENT, SHALL THE COMPANY OR ANY OF ITS DIRECTORS, EMPLOYEES, AGENTS AND/OR PERSONNEL, BE LIABLE TO THE USER OR ANY PERSON FOR ANY DAMAGES, LIABILITIES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO: (I) THESE TERMS OF USE, THE PRODUCTS AND SERVICES, OR ANY REFERENCE SITE, APP, PRODUCTS OR SERVICES; OR (II) THE USER’S USE OR INABILITY TO USE THE PRODUCTS AND SERVICES OR ANY REFERENCE SITE; OR (III) ANY OTHER INTERACTIONS WITH THE COMPANY OR THE PARTNERS; HOWEVER CAUSED AND WHETHER ARISING IN CONTRACT, TORT INCLUDING NEGLIGENCE, WARRANTY OR OTHERWISE, BEYOND OR IN EXCESS INR 1,000, OR ANY LOWER AMOUNT AS MAY BE PERMITTED UNDER APPLICABLE LAWS, WHICHEVER IS LESS.
The Company shall make all best efforts to provide uninterrupted services subject to down time and regular maintenance Notwithstanding anything in these Terms of Use, you acknowledge that the access to the services, Website or Application may not be uninterrupted or error free or free from any virus or other malicious, destructive or corrupting code, program or macro.
The Company is not responsible for any information or content uploaded by you. The Company is not responsible for any direct or indirect damages or losses caused to you, including without limitation, lost profits, business interruption or other loss resulting from use of or reliance in any way on anything available on the services provided by the Company. It is solely your responsibility to evaluate the accuracy, reliability, completeness and usefulness of information and content available on the Website and Application.
THIRD PARTY SERVICES
The Company may provide you with access to third-party tools and services and certain content, products and services available by the Company and the Partners may include materials from third-parties which the Company neither monitor nor have any control over.
You acknowledge and agrees that the Company provides access to such links, website, tools and services “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement and the Company does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any materials, products, or services of third-parties, including the Partners. The Company shall have no liability whatsoever arising from or relating to your use of optional third-party tools and services. You are requested to review the third-party’s policies and practices carefully and make sure that you understand them. Complaints, concerns, or questions regarding third-party products should be directed to the third-party directly.
INTELLECTUAL PROPERTY
All Intellectual Property Rights in the raushang4 Investment Services belong to the Company. Nothing in these Terms of Use shall operate to transfer any Intellectual Property Rights beyond the specific licenses, as may be specifically agreed in writing. The Company retains ownership of all right, title to, and interest in any and all Intellectual Property Rights developed, owned, licensed or created by the Company.
No part or parts of the raushang4 Investment Services may be reproduced, distributed, republished, displayed, broadcast, hyperlinked, transmitted, adapted, modified to create derivative works or otherwise commercially exploited in any manner or by any means or stored in an information retrieval system without the Company’s prior written permission.
You shall not claim any rights or interest in the Intellectual Property Rights of the Company, or in connection with any other services, features or product offered by the Company to you, including without limitation, the raushang4 Investment Services. In no event shall you alter, tamper, vary, modify, change, disassemble, decompile, or reverse engineer any Intellectual Property Rights of the Company (including without limitation any Intellectual Property Rights licensed to the Company by any other Person) (collectively, “IP Property”), or permit others to do so. Altering, tampering, varying, modifying, changing, disassembling, decompiling and reverse engineering etc.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless the Company, the Partners and their respective parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees (“Indemnified Parties”), from all claims, demands, losses, costs, fees suffered or incurred by the Indemnified Parties due to or arising out of the yout breach of these Terms of Use or the documents they incorporate by reference, or the your violation of any Applicable Law or the rights of a third-party.
WAIVER
If the Company does not exercise a right under these Terms of Use, shall not constitute a waiver of such right. Waiver of any right, remedy or breach of any subject matter contained in these Terms of Use shall not be viewed as a waiver by the Company, unless specifically agreed by Company in writing.
FORCE MAJEURE
For purposes of these Terms of Use, (“Force Majeure Event”) means any event or circumstance, regardless of whether it was foreseeable (including without limitation an act of war, hostility, or sabotage; act of God; electrical, internet or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); criminal, revolutionary, or terrorist activity), that: (a) was not caused by a party and, (b) prevents the Company or the Partners from complying with any of its obligations pursuant to these Terms of Use. If a Force Majeure Event occurs, the Company will be excused from performing those obligations rendered un-performable by the Force Majeure Event. During a Force Majeure Event, the Company shall use reasonable efforts to limit damages and to resume its performance pursuant to these Terms of Use.
ASSIGNMENT
You shall not assign or transfer the rights and obligations under these Terms of Use. The Company may assign or transfer the rights and obligations contained in there Terms of Use to any Person.
GOVERNING LAW AND JURISDICTION
These Terms of Use will be governed by the laws of the India without any application of conflict of laws principles. In case of any differences, disputes or disagreements between you and the Company (“Dispute”), you and the Company shall attempt to amicable resolve such dispute within 30 days from the date on which such Dispute arose.
In case you and the Company are unable to amicably resolve the Dispute within 30 days from the date on which such Dispute arose, the Dispute may, at your option or the option of the Company, be referred to arbitration by a sole arbitrator appointed jointly. The seat of arbitration shall be New Delhi and the language of arbitration shall be English.
CONFIDENTIALITY
In case you come into possession of any confidential information of Company or the Partners, you shall safeguard the same and shall not disclose such confidential information without the prior written consent of the Company.
CONTACT INFORMATION
Questions about these Terms of Use should be sent to Company to the following address below:
Name: Ankit Parnami
Address: - 7th and 12th Floor, Building No. 8 Block-C, Cyber City DLF City Phase 2 Road, DLF City Phase 2, Gurugram, Gurugram, Haryana, 122008
Email: support@twelve.club
[9:30 AM to 6:30 PM, Monday to Friday except Public Holidays]
Notice shall be sent to the contact address set forth here (as such may be changed by notice given to the other party), and shall be deemed delivered as of the date of actual receipt.
Any notice or demand to be given in relation to the Terms of Use shall be in writing and shall be deemed to have been duly given if sent by email to you at your email address, by message if sent to your registered mobile number, or by a courier service or registered A. D. or personally delivered to the address given to you. Any notice or demand so given or made shall be deemed to be given or made on the day it was so left or; as the case may be, two days following date on which it was so posted or transmitted, or in case of message, at the time of transmission to the registered mobile number, and shall be effectual notwithstanding that the same may be returned undelivered and notwithstanding change of your details.
You acknowledge that you may receive communication over voice calls and messages regarding the raushang4 Investment Services, and products, and such other promotional communications. You consent that such communications are upon your request and authorization, not 'unsolicited commercial communications' as per the guidelines of Telecom Regulation Authority of India (TRAI) and are in compliance with the relevant guidelines of TRAI or such other Governmental Authority.
CUMULATIVE RIGHTS
The rights and remedies of the Company provided in this Terms of Use are not exclusive, but are cumulative upon all other rights and remedies to the full extent allowed by law
ENTIRE UNDERSTANDING
These Terms of Use constitute the entire agreement between Company and you pertaining to the subject matter hereof and supersedes in their entirety all written or oral agreements. Provided that, these Terms of Use shall be read in conjunction with any specific terms of use or conditions for the use of the raushang4 Investment Services and any requirements specified by Partners. Any breach of such other conditions or terms shall be deemed to be a breach of these Terms of Use.
SUPPLEMENTAL TERMS: DIGITAL GOLD
By using the Platform and availing the raushang4 Investment Services with respect to digital gold, you are agreeing to be bound by these terms and conditions, including all amendments made hereto from time to time. Further, if you do not agree to these Terms and the terms and conditions of safe gold (as available at https://www.safegold.com/terms-and-conditions), you shall not use the Platform for these services and should not proceed to create any accounts or acquire any subscriptions to the platform pertaining to the Gold services of the raushang4 Investment Services.
You hereby agree and understand that all information and data collected and used by us shall be in accordance with privacy policy (available here).
You understand and acknowledge that the Platform is an online platform that facilitates the you to purchase and sell gold in digital form from a brand named ‘Safe Gold’ (“Gold”) operated and managed by Digital Gold India Private Limited (“Safe Gold”), a company incorporated under the laws of India with corporate identification number U74999MH2017PTC293205, and Safe Gold provides for purchase and sale of Gold, and providing services of safe keeping, vaulting, delivery and fulfilment of gold and related services (“Gold Service(s)”).
You expressly understand and agree that we are merely a facilitator that allows users to buy/sell gold through Safe Gold. You understand that by registering to the Platform and/or accessing Gold Services directly or indirectly from the Platform, you only receive the ability to use the Platform for purchase of gold from Safe Gold or such other products offered by us from time to time.
Before using the raushang4 Investment Services/Gold Services, it is recommended that you read the terms of services and privacy policy of Safe Gold which can be accessed at https://raushang4.tech/investment/terms-and-conditions. In case of any conflict between this Terms of Use and the terms of Safe Gold, the terms of Safe Gold in relation to the purchase and/or sale of Gold shall prevail.
You hereby agree that we shall not incur any liability in relation to any dispute relating that arises in relation to purchase of Gold or other Gold Services offered by Safe Gold. You expressly agree that we are not responsible for custody, quantity and quality of physical gold that you purchase through the Platform and hence we shall not be liable in case of any dispute that arises in relation to custody of physical gold with the custodian and trusteeship with the trustee administrator/trustee custodian and SafeGold.
You acknowledge that Company is not responsible for the offered and sold Gold and that any disputes in relation such services shall be raised directly by You to Safe Gold.
VERIFICATION AND REGISTRATION
You acknowledge that the Company and/or Safe Gold may require certain information from you to verify you including but not limited to your mobile number, PAN Card etc and the same shall be furnished by you while registering on the Platform and/or opting for Gold Services. The registration will be validated by sending one time password (OTP) to registered mobile number. You further acknowledge that certain additional financial information, including your billing address, bank account details, credit card number, and/or other payment related details or other payment method data, and debit instructions or other standing instructions to process payments for Gold Services. The Company may also ask You to provide certain additional information as maybe necessary from time to time.
MECHANSIM FOR PLACING THE ORDER AND CANCELLATION
You can purchase Gold on the Platform on a pre-payment basis i.e., once you place the order and confirms the transaction for purchase of Gold and agree to the Terms of Use as well as the terms of Safe Gold (“Order”), the Platform will notify Safe Gold.
Once the payments are received by Safe Gold and the KYC information is found acceptable, Safe Gold shall issue an invoice to You confirming the Order placed within a period of 3 (three) business days of placing such order, in a manner it may deem fit.
Once the Order is placed, You are not entitled to cancel such a Order, provided however that Order shall stand cancelled if the payment fails for any reason whatsoever. The Platform and/or Safe Gold reserves the right to cancel the Customer Order, at its sole discretion, if Your information, provided prior to placing the Order, is not found acceptable and the Platform and/or Safe Gold are of the opinion that You are not eligible to purchase Gold from Safe Gold.
Notwithstanding anything to the contrary contained in these Terms of Use, the Company and/or Safe Gold shall be entitled to accept or reject the User, for any reason whatsoever, at its sole and exclusive discretion. In case of rejection of any of Your Customer Order, where payments have been received by the /Safe Gold, such payments shall be returned to You in accordance with these Terms and Conditions or the terms and conditions of Safe Gold, as applicable.
GOLD PRICE AND PAYMENT MECHANISM
The price displayed on the Platform, represents the market linked price of Gold as indicated by Safe Gold. Market linked prices means that these quotes are linked to the prices of gold in the commercial bullion market in India. However, it does not indicate that the gold prices displayed on the Platform will always be same as that of the prevalent prices displayed in other commercial bullion market. And it is your sole and absolute responsibility to compare the prices and take appropriate decisions after adequate diligence
You understand that these prices may vary multiple times within a day, and accordingly Your payment obligations for any Order will depend on the prices displayed at the relevant time.
Payment policy: Payment will be accepted through the payment options made available on the Platform, which may include redirection to a payment gateways and aggregators.
The transactions on the Platform with will be completed only after successful transfer of money to Safe Gold’s bank account from Your registered bank account. Please note that the corresponding gold quantity will be credited to Your Account maintained with Safe Gold, within 5 (five) business days from the date of successful transfer of such amount. Please look at Safe Gold Terms and conditions accessed at https://www.safegold.com/terms-and-conditions and understand fully the terms of custodian and trusteeship arrangement before making the investment.
Please note, once an order for purchase or sale has been confirmed by the customer, refunds or cancellation is not possible. All orders are final upon confirmation and completion.